The Solution
Taking “If you can’t measure it, you can’t improve it” as the first principal of SRE, we introduced a scalable system wherein:
- All internal and external systems will be closely monitored at all times.
- Metrics were recorded, and service level goals were established.
- An overview of the entire ecology.
- Introduced latency monitoring and set up notifications in the event of a violation.
- Uptime monitoring was implemented to detect and mitigate any unplanned outages.
- For enhanced alerting and escalation capabilities, we integrated our SRE system with the sophisticated incident response orchestration platform.
- To give a coherent perspective, we employed a variety of tools and technologies.
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